Privacy Policy
Last updated: March 2026
Red Mountain AI ("we," "us," or "our") respects your privacy. This policy describes how we collect, use, and protect your information when you use our website or services.
Phone numbers we use
We publish and use the following US number for Red Mountain AI on our marketing site, in our FAQ, and for general voice contact and SMS program support (including help requests described in our Terms of Service):
- (205) 729-7066 — E.164: +1 205 729 7066
When you call or text numbers we operate, we may collect the number you contact us from, call or message metadata, and recordings or transcripts where permitted by law and as described in your agreements with us. We do not list every possible dedicated line we assign for individual client projects; this section covers numbers we advertise publicly as Red Mountain AI.
Information We Collect
We may collect information you provide directly (e.g., name, email, phone, company) when you request a call, book a call, or contact us. We may also collect usage data (e.g., pages visited, referring site) via cookies or similar technologies.
How We Use Your Information
We use your information to respond to inquiries, schedule and conduct calls, deliver services, send relevant updates, and improve our website and offerings.
Sharing and Disclosure
We do not sell your personal information. We may share data with service providers (e.g., scheduling, email, analytics) only as needed to operate our business. We may disclose information if required by law or to protect our rights.
For compliance with carrier and A2P 10DLC requirements: we do not sell the personal information we collect for text messaging. We do not share that information with unaffiliated third parties for their own marketing, and we do not provide it to others for marketing purposes. We use telecommunications and messaging partners (for example, your wireless carrier and authorized SMS/MMS providers) solely as needed to deliver messages you have agreed to receive.
Text messaging & SMS (A2P 10DLC)
If you provide a mobile number and consent to SMS, we may collect your phone number, your consent preferences and timestamps, and related message metadata (such as delivery status) as permitted by law.
How we use SMS-related data: We use this information to send the messages you have requested or agreed to (for example, service, scheduling, and account-related texts), to honor opt-outs, to troubleshoot delivery, and to meet legal and carrier obligations.
No sale; limited sharing: We do not sell SMS subscriber data. We do not share it with third parties for their marketing or for unrelated marketing purposes. Disclosure to carriers and compliant messaging infrastructure providers is limited to what is necessary to transmit and document messages.
Opt out of SMS anytime by replying STOP to a message, or contact us at john@redmountainai.com or (205) 729-7066. Reply HELP for help. For full program terms (rates, frequency, description), see our Terms of Service — SMS / text messaging (A2P 10DLC) section.
Data Security
We take reasonable steps to protect your data. No method of transmission or storage is 100% secure; we cannot guarantee absolute security.
Your Rights
You may request access, correction, or deletion of your personal information by contacting us at john@redmountainai.com or (205) 729-7066.
Changes
We may update this policy from time to time. The "Last updated" date above will be revised when changes are made. Continued use of our site after changes constitutes acceptance.